@staticmethod
def add_attachments_to_issue(issue_id: str | int, urls: list[str]) -> None:
    """Add attachments to a Jira issue.

    Args:
        issue_id (str | int): the Jira issue id
        urls (list[str]): list of urls to the attachments

    Raises:
        JiraAttachmentError: if there is an error while adding any attachment
    """
    http_client = HttpClient()
    for i, url in enumerate(urls):
        index = url.rfind(".")
        extension = url[index:]
        try:
            response = http_client.get(url)
            response.raise_for_status()  # Raises an exception if status code is not 2XX

            in_memory_file = io.BytesIO(response.content)

            client.jira.add_attachment(
                issue=issue_id,
                attachment=in_memory_file,
                filename=f"image{i}{extension}",
            )

        except (HTTPError, JIRAError) as err:
            msg = f"Error while adding attachment to issue: {err}"
            raise JiraAttachmentError(msg) from err

def add_comment(self, issue_id: str | int, body: str) -> None:
    """Add a comment to a Jira issue, as the FireFighter service account.

    Args:
        issue_id (str | int): Jira issue id
        body (str): comment text, in Jira wiki markup
    """
    self.jira.add_comment(str(issue_id), body)

def assign_issue(self, issue_key: str, account_id: str) -> bool:
    """Assign a Jira issue to a user.

    Args:
        issue_key: Jira issue key (e.g., "INCIDENT-123")
        account_id: Jira account ID of the user

    Returns:
        True if assignment succeeded, False otherwise

    Note:
        This method does not raise exceptions. Assignment failures are logged
        as warnings since assignment is typically an optional operation.
    """
    try:
        self.jira.assign_issue(issue_key, account_id)
    except exceptions.JIRAError as e:
        logger.warning(
            "Failed to assign issue %s to user %s: %s",
            issue_key,
            account_id,
            e.text if hasattr(e, "text") else str(e),
        )
        return False
    else:
        logger.info("Assigned issue %s to user %s", issue_key, account_id)
        return True

def create_postmortem_issue(
    self,
    project_key: str,
    issue_type: str,
    fields: dict[str, Any],
    parent_issue_key: str | None = None,
) -> dict[str, Any]:
    """Create a Jira post-mortem issue with custom fields.

    Args:
        project_key: Jira project key (e.g., "INCIDENT")
        issue_type: Issue type name (e.g., "Post-mortem")
        fields: Dictionary of field IDs to values
        parent_issue_key: Optional parent issue key to link this post-mortem to

    Returns:
        Dictionary with 'key' and 'id' of created issue

    Raises:
        JiraAPIError: If issue creation fails
    """
    try:
        issue_dict: dict[str, Any] = {
            "project": {"key": project_key},
            "issuetype": {"name": issue_type},
            **fields,
        }

        # Create the issue first without parent link
        issue = self.jira.create_issue(fields=issue_dict)
        logger.info(
            "Created post-mortem issue %s in project %s", issue.key, project_key
        )

        # Create issue link to parent if provided
        # Using link instead of parent to avoid hierarchy restrictions
        if parent_issue_key:
            self._create_issue_link_safe(
                parent_issue_key=parent_issue_key,
                postmortem_issue_key=issue.key,
            )

    except exceptions.JIRAError as e:
        logger.exception(
            "Failed to create Jira issue in project %s",
            project_key,
            extra={
                "ff.metric": "integration.error",
                "ff.integration": "jira",
                "ff.operation": "create_issue",
                "ff.jira_status_code": e.status_code,
            },
        )
        error_msg = f"Failed to create Jira issue: {e.status_code} {e.text}"
        raise JiraAPIError(error_msg) from e
    else:
        return {
            "key": issue.key,
            "id": issue.id,
        }

def get_issue_status_name(self, issue_id: str | int) -> str:
    """Return the name of the current status of a Jira issue.

    Args:
        issue_id (str | int): Jira issue id
    """
    return str(self.jira.issue(str(issue_id), fields="status").fields.status.name)

def get_jira_user_from_jira_id(self, jira_account_id: str) -> JiraUser:
    """Look for a Jira User in DB, if not found, fetch it from Jira API.

    Args:
        jira_account_id (str): Jira account id

    Raises:
        JiraUserNotFoundError: User not found in Jira nor in DB
        JiraUserDatabaseError: Unable to create user in DB
        ValueError: Empty jira_account_id

    Returns:
        JiraUser: Jira user object
    """
    if jira_account_id is None or jira_account_id == "":
        err_msg = f"Jira account id is empty ('{jira_account_id}')"
        raise ValueError(err_msg)

    # Look in the DB
    try:
        return JiraUser.objects.get(id=jira_account_id)
    except JiraUser.DoesNotExist:
        logger.debug(
            f"Jira user {jira_account_id} not found in DB, fetching from Jira API"
        )
    logger.info("User %s not found in DB. Check sync user task.", jira_account_id)

    # Look on JIRA API
    jira_api_user, email = self._get_user_from_api(jira_account_id)

    username: str = email.split("@")[0]
    # Check if we have user with same email
    try:
        user: User = User.objects.select_related("jira_user").get(email=email)
        if (
            hasattr(user, "jira_user")
            and user.jira_user
            and isinstance(user.jira_user, JiraUser)
        ):
            return user.jira_user
        try:
            return JiraUser.objects.create(
                id=jira_account_id,
                user=user,
            )
        except db.IntegrityError as e:
            logger.exception("Error creating user %s", jira_account_id)
            raise JiraUserDatabaseError("Unable to create user") from e

    except User.DoesNotExist:
        logger.warning("User %s not found in DB. Creating it...", jira_account_id)
        user = self._create_user_from_jira_info(
            jira_account_id, jira_api_user, email, username
        )

    try:
        return JiraUser.objects.create(
            id=jira_account_id,
            user=user,
        )
    except db.IntegrityError as e:
        logger.exception("Error creating user %s", jira_account_id)
        raise JiraUserDatabaseError("Unable to create user") from e

def get_jira_user_from_user(self, user: User) -> JiraUser:
    """Fetches a Jira user from the Jira API.

    Args:
        user (User): User object

    Raises:
        JiraUserNotFoundError: User not found in Jira

    Returns:
        JiraAPIUser: Jira API user object
    """
    # Check if user has a Jira user
    if hasattr(user, "jira_user") and user.jira_user:
        return user.jira_user

    username = user.email.split("@")[0]
    jira_user = self._fetch_jira_user(username)

    return JiraUser.objects.update_or_create(
        id=jira_user.raw.get("accountId"), defaults={"user": user}
    )[0]

def get_project_creation_problem(self, project_key: str) -> str | None:
    """Tell why issues cannot be created in a Jira project, or None if they can.

    Catches projects archived or deleted in Jira, and projects our Jira account
    cannot see or create issues in.
    """
    try:
        project = self.jira.project(project_key)
    except JIRAError as err:
        if err.status_code == 404:
            return "not found (deleted, or not visible to our Jira account)"
        raise
    if project.raw.get("archived"):
        return "archived"
    permissions = self.jira.my_permissions(
        projectKey=project_key, permissions="CREATE_ISSUES"
    )["permissions"]
    if not permissions["CREATE_ISSUES"]["havePermission"]:
        return "not open to issue creation for our Jira account"
    return None

def get_watchers_from_jira_ticket(
    self, jira_issue_id: int | str
) -> list[JiraAPIUser]:
    """Fetch watchers for a specific Jira ticket from Jira API.

    Args:
        jira_issue_id (str | int): Jira issue id

    Raises:
        ValueError: Empty issue id

    Returns:
        list(JiraAPIUser): List of Jira users object, or empty list if ticket doesn't exist
    """
    try:
        watchers = self.jira.watchers(jira_issue_id).raw.get("watchers")
    except exceptions.JIRAError as e:
        if e.status_code == 404:
            logger.warning(
                "Jira ticket %s not found or no permission to access it. Cannot fetch watchers.",
                jira_issue_id,
            )
            return []
        raise
    else:
        if len(watchers) == 0:
            logger.debug("No watchers found for jira_issue_id '%s'.", jira_issue_id)
        return watchers

def transition_issue_auto(
    self, issue_id: str | int, target_status_name: str, workflow_name: str
) -> None:
    """Attempts to close an issue by applying transitions to it.

    Args:
        issue_id (str | int): Jira issue id
        target_status_name (str): target status name
        workflow_name (str): workflow name
    """
    issue_id = str(issue_id)
    transitions_info = self._get_transitions(
        self._get_project_config_workflow_from_builder_base(workflow_name)
    )
    if len(transitions_info) == 0:
        logger.error(
            f"Could not find transitions for issue id={issue_id}! Not closing issue."
        )

    # Get closed state id
    # XXX Use a list of closed states to support multiple workflows, or better
    closed_state_id = get_status_id_from_name(transitions_info, target_status_name)
    if closed_state_id is None:
        logger.warning(
            f"Could not find target status '{target_status_name}' id for issue {issue_id}! Not closing issue."
        )
        return

    # Get current issue status
    issue = self.jira.issue(issue_id)
    current_status_id = int(issue.fields.status.id)

    # Get transitions to apply
    transitions_to_apply = get_transitions_to_apply(
        current_status_id, transitions_info, closed_state_id
    )

    if len(transitions_to_apply) == 0:
        if current_status_id == closed_state_id:
            logger.info(
                f"Issue {issue_id} is already at target status "
                f"'{target_status_name}'. Nothing to do."
            )
        else:
            logger.warning(
                f"No transition path found for issue {issue_id} from status "
                f"id={current_status_id} to target '{target_status_name}'. "
                f"Leaving issue unchanged."
            )
        return

    # Apply transitions sequentially. A screen on a transition is fine as long
    # as it has no required field (we submit an empty field set). If a transition
    # ever fails (e.g. a field was later made required), stop and surface the
    # error rather than leaving the issue half-transitioned.
    for transition in transitions_to_apply:
        logger.debug(f"Running transition: {transition}")
        try:
            self.jira.transition_issue(
                issue=issue_id,
                transition=transition,
                fields={},
            )
        except Exception:
            logger.exception(
                "Failed to apply transition '%s' on issue %s while moving to "
                "'%s'. Aborting remaining transitions; issue may be partially "
                "transitioned.",
                transition,
                issue_id,
                target_status_name,
            )
            raise

def update_issue_fields(self, issue_id: str | int, **fields: Any) -> None:
    """Update Jira issue fields (supports custom fields like customfield_11064)."""
    issue = self.jira.issue(str(issue_id))
    issue.update(fields=fields)

def get_metadata(self) -> Metadata:
    """The value of `event_type` should be an alphanumeric string, and human-readable. The value of this field may appear in the UI to developers, so keep this in mind when choosing a value. Developers should make an effort to name with the pattern <resource_name_singular> and <action_in_past_tense>
    See more https://api.slack.com/reference/metadata.

    Returns:
        Metadata: Slack Metadata for the message.
    """
    return Metadata(event_type=self.id, event_payload={"ff_type": self.id})

@slack_client
def post_message(
    self,
    conversation_id: str,
    client: WebClient = DefaultWebClient,
    **kwargs: Never,
) -> SlackResponse:
    """Deprecated. Only use for Global Channel, until the global channel is set in DB."""
    return client.chat_postMessage(
        channel=conversation_id,
        **self.get_slack_message_params(),
    )

def validate_labels(self, value: list[str] | None) -> list[str]:
    """Transform null labels to empty list."""
    if value is None:
        return []
    return value